Shipping is within Australia only
If your item is not in stock you will be contacted by our support team. Cut off time for "Next Day Delivery" is 2:00pm Monday - Thursday.
Victoria - 1-2 Business days (Metro)
New South Wales - 1-2 Business Days (Metro)
All shipments over $100 are free to Metro Melbourne and Sydney customers for a limited time.
All other states are calculated by location.
You can request to return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Please do not return an item just because you "change your mind"
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.