Shipping & Returns

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Shipping


Shipping is within Australia only

If your item is not in stock you will be contacted by our support team. Cut off time for "Next Day Delivery" is 2:00pm Monday - Thursday.

Victoria - 1-2 Business days (Metro)

New South Wales - 1-2 Business Days (Metro)

All shipments over $50 are free to Metro Melbourne and Sydney customers for a limited time.

All other states are calculated by location.

Important Information

For large items a supplementary delivery charge may apply dependent on location.

Delivery hours are between 9am and 5pm (weekdays only) AEST

While we endeavour to dispatch stock within estimated shipping time delays can occur. Funktion will attempt to contact you in case of any delays. All shipping times should be used as a guide only.

Funktion will not be held responsible for any delays created by freight services once products have been dispatched from our warehouse.

Delivery estimate is based on items being in stock

Returns Policy

You can request to return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Please do not return an item just because you "change your mind"

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.